DELIVERY & RETURNS
DELIVERY
Standard Delivery - £4.99 or FREE on orders over £50
- Orders will usually arrive between 2-4 working days after placing your order.
- Orders will be delivered Monday - Saturday on a Tracked48 service.
Please note: Standard delivery time frames are approximate.
Express Delivery - £7.99
- Orders will be delivered Monday - Friday, the next day, if placed before 4pm. If your order is placed after 4pm, please allow an extra day. Excludes Saturday & Sunday delivery.
Once your order has been dispatched, you will receive an email to confirm and a tracking number.
During promotional periods, your order may take a little longer to arrive.
RETURNS
We are happy to exchange or refund items if:
- Are returned to us within 28 days of receipt
- Are returned to us in perfect condition (we can only accept a return if it is unused)
- If the product is faulty or damaged on arrival*
Please contact help@gloa.co.uk to start your return.
*For faulty/damaged returns, please follow our Faulty Returns process in accordance with our Terms & Conditions
For more details, please see our Delivery and Returns Policy, which can be found at the bottom of this page.
As part of our commitment to sustainability, all of our packaging is made from recycled or biodegradable materials, and every element can be fully recycled. Visit our Sustainability page to learn more about how to recycle yours responsibly.